Manage feedback

Manage and respond to reviews

Monitor

Listen to feedback

All your customer feedback is recorded in our secure database. Using the contact dashboard you can easily filter by rating and read feedback in one place.

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track responses

Respond

Manage responses

Easily respond to customers via email to solve issues, or reward your most positive customers with vouchers. Update your contact responses so you can keep track of who has and hasn't received responses.

Take control

Identify hidden opportunities to improve

The majority of our users discover hidden customer issues within negative feedback. You can use this to help improve processes without it negatively impacting your profiles.

Listen and respond to customer feedback

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