Today we are very excited to announce the release of a new feature for our Get Reviews platform… introducing In-Store mode!
Feedback from businesses highlighted to us that many local businesses do not collect customer emails. Our new In-Store mode solves this as it allows these types of companies to setup a tablet within their physical location and ask in person for customers to rate their business to earn more reviews.
In-Store mode works by getting your physical customers to rate your business.
You first open the Get Reviews platform on your iPad or tablet and initiate the ‘In-Store’ mode. Then you can set and forget the tablet within your store for customers to start rating your business from one to ten. If you are a cafe you might consider leaving the tablet near your coffee collection point while a restaurant or retail store might want consider leaving it closer to the entrance.
Positive ratings are later emailed and asked to leave your business a review. While negative responses are captured allowing you to solve them individually with the customer.
If you’re a customer you can access the In-Store mode straight away from the customers dashboard. Log in to get started.
If you have not yet signed up you can give our In-Store mode a go with a free 7 day trial!